Netspace Roaming - worldwide Internet access

Netspace Internet is now available from virtually anywhere in the world!

Use Netspace Roaming when you're on the move for work or pleasure and enjoy Internet and email access from almost anywhere.

With thousands of dial up, Wi-Fi and broadband access points throughout Australia and in over 150 countries overseas, your Netspace account has suddenly become a truly valuable travelling companion.

What is Netspace Roaming?

Netspace Roaming combines local access with international travel in a single service that’s billed in Australian currency to your existing Netspace account. It’s simple, convenient and secure. So next time you travel — take your Netspace Internet account with you.

Netspace Roaming uses iPass — the worlds leading provider of global Internet access. With Netspace Roaming you can connect world-wide through over 60,000 access points including:

• Thousands of dial access points in more than 150 countries
• More than 60,000 Wi-Fi Hotspot and hotel broadband Ethernet ports in more than 150 countries
• Over 250 airports and more than 5,300 hotels around the world

When travelling within Australia you can use Netspace Roaming to access Wi-Fi Hotspots or for dial up access simply use our national and regional dial up numbers.

While travelling overseas Netspace Roaming offers the convenience of being able to login to a local Internet Service Provider with your Netspace username so there’s no need for long distance call charges and all charges can be billed in Australian currency back to your Netspace Internet account.

Netspace Roaming — Getting Started

Using Netspace Roaming is easy! Simply activate Netspace Roaming on your existing Netspace Internet account, download and install the appropriate Netspace iPassConnect client and follow the simple instructions each time you wish to connect.

With iPassConnect™ universal client you get a unified and consistent login experience each time you connect. All available Wi-Fi and mobile data networks are automatically presented for quick, easy wireless access. A drop-down location listing shows all local connections such as dial-up, ISDN, PHS, Wi-Fi, Ethernet or GSM. With one click, you’re connected. It's that easy!

If you would like assistance activating Netspace Roaming on your Netspace account or would like further information call us today on 1300 360 025 or visit the Netspace Technical Support section of our website for details on configuring iPass and F.A.Q's

For dial up access anywhere around Australia use our national and regional dial up numbers.

What does it cost?

Pricing for Netspace Roaming through iPass is straight forward making the experience as easy as possible when you are travelling overseas.

Access Type	Pricing	Location
Dial up	$4.00 per 15 minutes or part thereof	All countries
Wireless	$7.50 per 15 minutes or part thereof	All countries

Prices are in Australian dollars including GST and are subject to change. Price fluctuations may occur due to international currency exchange rates.

Download iPassConnect client

Install the iPassConnect client on your computer by selecting the appropriate link below:

• iPassConnect for Windows
• iPassConnect for Mac 10.4.x

What's a Wi-Fi Hotspot?

A Wi-Fi Hotspot is a place where you can connect to the Internet with your wireless enabled laptop. Wi-Fi Hotspots are great for catching up with your email, or browsing the web over a coffee.

You can now use your Netspace account to get Wi-Fi access at many Wi-Fi Hotspots across Australia and overseas.

What will I need?

To connect to a Wi-Fi Hotspot, your laptop will need to have wireless capability. This can be of either 802.11b or 802.11g varieties - what most current laptops will have. If your laptop doesn't have wireless built-in, you can still take advantage of Wi-Fi Hotspots by purchasing a Wireless LAN card.

To use Wi-Fi Hotspots simply activate Netspace Roaming on your account and download iPassConnect. You can do this through the MyNetspace Roaming activation tool.

Where can I connect?

iPassConnect can be used with Wi-Fi Hotspots, hotel Ethernet ports and dial up phone ports.

To view a list of all currently available iPass dial-up, wired and wireless access points, download the Netspace iPass connection software above.

What about security?

iPassConnect employs a number of sophisticated security measures for the utmost levels of privacy and protection whilst maintaining a simple connection process.

You can learn more about iPass security at www.ipass.com.au

We do our best to make sure that you are secure when using any Wi-Fi Hotspot.

Your login details are encrypted when submitted and peer-to-peer traffic is blocked, so users at the same hotspot can't directly access your computer.

But there are also things you should do to make sure you're protected:

1. Use a personal firewall to protect your computer from unauthorised access. Windows XP and Mac OS X come with built-in firewalls but you need to make sure they are switched on.
2. When using online banking or shopping, make sure the web site is using SSL encryption. The address will start with https and you will see a small lock appear somewhere in your web browser.
3. If using a VPN to access your office network, make sure end-to-end encryption is used.

What if I have a problem?

You can receive technical support both within Australia and while you are overseas. You can receive online assistance via your iPassConnect client which provides a full list of troubleshooting and technical support information. Alternatively, you can contact the Netspace Technical Support team on 131 456, via email using techsupport@netspace.net.au or visit the Netspace Technical Support section of our website for details on configuring iPass and F.A.Q's

Minimum system requirements

You will need to have one or more connectivity devices installed, depending on your intended connection type:

• GSM modem for GSM connections
• Pre-activated Mobile Data card for mobile data connections
• Ethernet adapter for wired broadband connections
• 802.11a, b or g wireless adapter for wireless broadband connections
• ISDN terminal adapter for ISDN connections

iPassConnect for Windows XP/2000/Vista minimum system requirements

iPassConnect Universal Client for Mac OS 10.4.x minimum system requirements

Additional information

Download the iPassConnect product brief

Additional information about iPass can be found at their website at www.ipass.com.au